Computer Diagnostics & Repair
Honest diagnosis first. We find the real problem and fix only what needs fixing — no upsells, no surprises.
Diagnostic: $50 (waived with repair)
Computer repair and tech support you can actually trust — transparent pricing, plain-language explanations, and zero pressure. Serving Orange County families, seniors, veterans, and small businesses.
While waiting at a big-box electronics store, I watched an older couple ask for help with their laptop. They were immediately told they'd need to pay nearly $100 just for a diagnostic — and before they could blink, the conversation shifted to selling them antivirus software they almost certainly didn't need.
I knew from experience that most of those upsells are unnecessary — and that what those folks actually needed was someone who would sit down with them, explain what was really going on, and fix it fairly.
That moment, combined with my military background, reinforced everything I believe about service: you show up with integrity, you put the person first, and you don't take advantage of people who trust you.
"We don't hack networks — we help people understand and protect them. Honest tech help, without the upsell. That's the whole mission."
— J3LEgacy Technology Solutions
From slow computers to confusing Wi-Fi — we handle it all with honesty and patience.
Honest diagnosis first. We find the real problem and fix only what needs fixing — no upsells, no surprises.
Is your computer slow? We clean it up, remove junk, fix startup issues, and make it feel like new again.
Complete removal of viruses, ransomware, and scareware. We also harden your browser against future threats.
Slow internet? Dead zones? We optimize your network, identify the real issue, and make it work reliably.
Patient, judgment-free help for email, smartphones, tablets, video calls, and anything that feels confusing.
SSD upgrades, RAM installs, battery replacements, and fan cleaning — extend the life of what you have.
These are real prices. No diagnostic gotchas, no bait-and-switch. Diagnostic fee waived when you approve the repair.
| Service | Price |
|---|---|
| Computer Diagnostic | $50 (waived with repair) |
| Basic PC Tune-Up | $75 |
| Deep System Optimization | $100 |
| Virus / Malware Removal | $75–$120 |
| Scam Cleanup & Browser Hardening | $50 |
| SSD Upgrade (labor) | $75 |
| RAM Install | $40–$60 |
| Battery Replacement (labor) | $60 |
| Laptop Fan Cleaning | $75 |
| Wi-Fi / Network Optimization | $75–$150 |
| Printer Setup & Troubleshooting | $30–$50 |
| Senior Tech Coaching | $25–$30/session |
| Home Network Security Health Check | $49 (free with repair) |
All pricing is upfront and transparent. You approve before we start. Parts billed separately at cost. On-site visits available at a modest travel surcharge.
One low monthly rate for ongoing peace of mind. Priority service, quarterly tune-ups, and discounts on all repairs.
No more waiting. No more wondering if you're being overcharged. Your computer is always looked after.
Ask About Membership"My laptop was running so slow I thought it was done for. J3LEgacy fixed it in a few hours, explained exactly what they did, and charged less than what Geek Squad wanted just to look at it. I'll never go anywhere else."
"As a veteran myself, I love supporting a fellow vet's business. But honestly, I'd recommend J3LEgacy to anyone. He came to my house, fixed my Wi-Fi issues, and walked me through what he was doing the whole time. Real integrity."
"My mom is 74 and was getting scam pop-ups constantly. J3LEgacy came to her place, cleaned everything up, taught her how to recognize future scams, and was so patient and kind with her. She felt empowered, not embarrassed."